Knowledge CentreFrequently Asked
Questions.
Find answers to the questions organisations ask most often about our assessments, implementation, data privacy, reporting, and how WorkRight23 helps build safer, healthier, and higher-performing workplaces.
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Our system uses cryptographic decoupling, meaning your identity is completely separated from the reported data before it ever reaches the employer. The organization receives aggregated, actionable intelligence without any personally identifiable information.
No. Our servers strip all IP addresses, device identifiers, and browser fingerprints before the data is processed. Your employer only sees the finalized, sanitized risk intelligence report.
Once submitted, your data is anonymized and aggregated into your organization's risk profile. If you have opted into clinical support, our triage team will review your case and connect you with a secure referral pathway, such as a General Practitioner or psychological support service.
A standard enterprise rollout—including organizational baseline assessments, technical HRIS integration, and leadership onboarding—typically takes between 4 to 6 weeks. You will be assigned a dedicated Customer Success Manager for the entire lifecycle.
Yes. All data stored and transmitted through our platform, particularly within the GP portal, utilizes AES-256 end-to-end encryption. We adhere strictly to HIPAA, GDPR, and Australian Privacy Principles.
No. Registration and access to the secure GP Portal—including all referral pathways and clinical monitoring tools—are provided completely free of charge to registered medical practitioners.
It depends upon the case
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